Order Cancellation Policy
At Upishopy, we understand that sometimes circumstances change, and you may need to cancel your order. We are committed to providing comprehensive guidance to assist our customers.
Cancellation Period
You may cancel your order within 24 to 48 hours of placing it. Once this period has elapsed, your order may have already been processed and shipped, and cancellation may not be possible.
How to Cancel
To cancel your order, please contact our customer service team as soon as possible. You can reach us via email help@upishopy.com. Please provide your order number and reason for cancellation to expedite the process.
Refunds
If your order has not yet been processed for shipment, we will issue a full refund to your original payment method. However, if your order has already been processed by the warehouse, you may not be eligible for a refund.
Contact Us
If you have any questions or concerns about cancelling your order, please don't hesitate to reach out to our customer service team. We're here to help!